1. Payment Plans & Fees

1.1 Upon enrolment, students (or their guardians) commit to paying tuition fees through either:

• Payment Plan: A monthly instalment plan that spreads term fees over a four-month period.

• Upfront Term Payment: A single payment covering all 12 weeks of tuition per term, due within 30 days of the enrolment date.

1.2 Under the Payment Plan, payments are charged automatically on the date of enrolment each month, regardless of the class schedule, to ensure continuous participation.

1.3 Under the Upfront Term Payment option, the representative child’s full term fees must be paid within 30 days of their enrolment date. Failure to do so will result in the same late payment process and penalties outlined in Section 3.

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2. Payment Methods

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2.1 Umbrella Theatre School accepts a variety of payment methods including credit cards, debit cards, and other approved methods.

2.2 All payment details are securely processed and stored through our trusted provider, Stripe, ensuring your financial information remains confidential.

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3. Late Payments & Legal Timeline

3.1 A 30-day grace period applies to all late payments. If payment is not received by then, a late fee of 10% of the total outstanding balance will be added.

3.2 Late payment process:

• After 2 weeks: First reminder notice issued.

• After 3 weeks: Final reminder issued.

• After 30 days: Invoice issued with late fee applied.

• After 45 days: Formal legal letter requesting immediate settlement or a Payment Plan arrangement.

• After 60 days: Legal summons initiated to recover outstanding fees.

3.3 Students may be suspended from classes if fees remain unpaid beyond the grace period. Participation can only be reinstated once the balance, including any late fees, is cleared.

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4. Cancellation Policy

4.1 Payment Plans can be cancelled at any time, provided at least one month’s written notice is given.

4.2 Written notice must be submitted via email to the school administration.

4.3 During the cancellation notice period, all fees remain payable. No refunds will be issued for partial months or weeks attended during this time.

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5. Refunds

5.1Refund Policy: Refunds are not normally provided. In exceptional circumstances, up to 50% may be refunded at our sole discretion.

5.2 If you choose to cancel, no refunds will be issued for the remainder of the current term or month in which cancellation is made.

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6. Changes to Fees

6.1 Umbrella Theatre School reserves the right to adjust Payment Plan fees or term fees.

6.2 Written notice of at least 30 days will be provided in the event of fee changes. You may cancel your Payment Plan under Section 4 if you do not agree to the new rates, without penalty.

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7. Rescheduling or Cancellation of Classes

7.1 If classes must be rescheduled or cancelled due to unforeseen circumstances, every effort will be made to offer a make-up class.

7.2 No refunds will be issued in the event of cancellations or reschedules.

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8. Termination by Umbrella Theatre School

8.1 The school reserves the right to terminate a student’s enrolment for violation of these terms, including persistent non-payment or disruptive behaviour.

8.2 If termination occurs, prepaid fees for future months or terms will be refunded on a pro-rata basis, excluding the current month/term in which termination took place.

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Agreement

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By enrolling with Umbrella Theatre School under the 2026/27 academic year, you confirm that you have read, understood, and agreed to these terms and conditions in full.

For queries, please contact us directly.